Careers

Career

Opportunities

People are our most valuable assets and at EM Services we are always on the lookout for talent and passion. As a growing organisation, we recognise the importance of grooming and developing leadership qualities and open the door to a host of growth and advancement opportunities in the challenging but rewarding field of property and estate management.

Want to know more about our company's culture? Hear from our EMers themselves! Click here to read our EM Culture book!

Discover Current Job Opportunities here.

Internal Auditor (Career Conversion Program)

Responsibilities:

  • Gather and analysed data and information required for the planning of each audit assignment based on the approved Annual Internal Audit Plan.
  • Assist in the design of audit program (including audit procedures and audit tests) of each audit assignment.
  • Perform internal audit work (including follow-up of past audit issues) and gather evidence in accordance with the approved audit program.
  • Design and apply data analytics techniques (using Excel, ACL, Tableau) in audit assignments. 
  • Evaluate the effectiveness and efficiency of business processes and related risk management, internal controls and governance process, and ensure compliance with regulatory requirements and Company’s policies and procedures. 
  • Identify corporate governance, internal controls and business process improvement issues for initial discussion with appropriate process owners and management personnel.
  • Document accurate audit work performed and audit result in a clear and organised manner, supported by audit evidence for review by Team leader.  Resolve review notes and apply learning to future assignments.
  • Identify, develop and draft comprehensive audit observations (including root causes and risks) on weaknesses in control environment, and make value-added recommendations for process improvements. 
  • At the end of fieldwork review, assists Team Leader in conducting closing meetings to communicate draft audit findings to management.
  • Assist Team Leader in finalizing the audit findings, recommendations and reports, and collate management responses and action plans to mitigate risk.
  • Track issues identified by Internal Audit and external auditors, and monitor implementation progress of management action plans.  Conduct validation review on management remediation actions to address control deficiencies.
  • Assist in developing Annual Internal Audit Plan using a risk-based approach.
  • Assist in the preparation of deliverables such as audit reports and presentation materials to Management and Audit Committee
  • Ensure assigned projects are completed in a timely manner and within the project budget allocated.
  • Perform ad hoc tasks and special projects/reviews as assigned from time to time. 

Requirements

·       A good bachelor’s degree in Engineering/Quantity Surveying/Building Management or equivalent from a recognised university or relevant professional qualification. 

·       Relevant experience in construction or engineering services industry of at least 3 years (or at least 5 years for Senior Internal Audit Executive with good understanding of corporate governance).

·       Proficiency in Microsoft Office applications (i.e. Word, Excel and Powerpoint).  Knowledge in tableau or other data analytics tools (e.g. ACL, IDEA, Power BI, etc) will be an advantage.

·       Good organisational and interpersonal skills with ability to interact effectively with multi-disciplinary colleagues at all levels

·       Strong problem solving and analytical skills with high attention to details.

·       Ability to exercise objective judgement with strong logical and critical thinking skills.

·       Self-motivated team player with continuous learning attitude, sharing knowledge and ideas within Internal Audit. 

·       Positive work attitude, with high level of commitment and initiative. 

·       Good verbal and written business communications with good report writing and presentation skills

·       Ability to work independently with minimal supervision in a fast paced and dynamic environment.

·       Proactive and adaptable to changing priorities and different challenges

·       Ability to maintain and ensure confidentiality

·       Maintain high level of integrity and professional standards

 

Please send your resume to: Ashley Neo / Valkyria Lim

PR Executive

We are seeking highly motivated individuals to be part of our PR & Communications team. This is a role that supports the development and implementation of communication strategies to build and strengthen community bond, and to promote residents participation in the towns managed by us. 

Responsibilities:

  • Develop and support the execution of communications strategies
  • Aid with the conceptualization, production and maintenance of content (e.g. editorial, video, visual etc.) for online and offline communication platforms and marketing collaterals (e.g. merchandise, town maps etc.)
  • Conduct social media monitoring and listening, and prepare update reports
  • Liaise with freelancers or vendors to deliver print and/or digital projects
  • Build and maintain good media relations to drive coverage opportunities
  • Organise events and campaigns to increase residents engagement; collaboration is required with internal and external stakeholders
  • Ensure there is brand consistency in all the communication materials

Requirements:

  • At least a Diploma/ Degree in Public Relations, Mass Communications, Journalism or similar relevant field.
  • Experience in a PR/Digital agency or proficiency in Adobe Photoshop/Illustrator will be advantageous
  • Fresh graduates with a relevant degree are welcome to apply
  • Open to travel to various work sites if required 
  • Experienced and knowledgeable in social media and online community management
  • A team player with good communication, presentation and leadership skills
  • With good organizational and time management skills
  • Attention to details
  • Besides English, preferably be conversant in one other language – Mandarin, Malay or Tamil. In order to translate and vet documents English to Mandarin, Malay or Tamil and vice versa

Work days: 5 days per week with 1 half-day (on a Saturday)  once a month

 

Please send your resume to: Ashley Neo / Valkyria Lim

Customer Relations Assistant

Responsibilities:

  • Handle phone calls from residents
  • Respond to email feedbacks from residents
  • Perform counter duties and general administrative work (e.g. prepare reports, follow up on cases, etc.)

Requirements:

  • GCE ‘O’ / ‘A’ Level/ NITEC / HNITEC in Office Skills, Business Admin or Other related courses 
  • Possess good communication and customer service skills
  • Meticulous in details 
  • Preferably with 1 or 2 years’ experience in customer service
  • Candidates who are conversant in both English and Mandarin are preferred (in order to respond to email and phone call feedbacks and queries from Mandarin speaking residents.)

Working Days: 5 days per week with 1 half day Saturday every 3 weeks

 

Please send your resume to: Ashley Neo / Valkyria Lim

Senior / Finance & Admin Assistant

Responsibilities:

  • Perform accounting duties such as bank reconciliation, A/R, A/P, invoicing, data entry, invoicing, etc.
  • Handle general administrative duties
  • Perform counter duties on rotation basis (e.g. collection of payments, attending to resident enquiries, etc.)
  • Assist in preparing monthly reports, perform day-end closing, prepare payment vouchers & reminder notices

Requirements:

  • GCE ‘O’ / ‘A’ Level / NITEC/HNITEC/Diploma in Accounting / Business Studies (Administration) or related courses
  • Have positive working attitude, proactive and meticulous
  • Proficient in Microsoft Office (Word and Excel)
  • Good communication and interpersonal skills
  • At least 2 year of relevant accounting work experience
  • Candidates who are conversant in both English and Mandarin are preferred (in order to respond to email and phone call feedbacks and queries from Mandarin speaking residents.)
  • Preferably Non-Executives specializing in Finance – General/Cost Accounting, Customer Service or equivalent.

Working Days: 5 working days (with 1 half-day Saturday every 3 weeks)

 

Please send your resume to: Ashley Neo / Valkyria Lim

Administrative Assistant (Learning & Development)

Responsibilities: 

  • Supports the Head of L&D in the implementation of the company’s training plans and programmes
  • Handles the full training administration, processing of training grants and maintaining of training records
  • Collates training evaluations and assists in the preparation of training reports and statistics
  • Carry out department’s general administrative function
  • Assists in the internal and external audit on company’s L&D matters

 

Requirements:

  • Diploma in Human Resource Development / Business Administration or related
  • Familiar with WSQ framework, SkillsConnect and WTUS
  • Proficient in MS Office applications and familiar with digitalized learning systems

 

Please send your resume to: Ashley Neo / Valkyria Lim

Training Executive

Responsibilities:

  • Supports the Head of Learning and Development in developing a learning culture
  • Executes training activities including classroom facilitation, conducts course assessment and develops courseware
  • Design and creates online learning resources, training videos and e-contents
  • Analyses and reviews training feedbacks and evaluation
  • Assists in the internal and external audit on company’s L&D matters

Requirements:

  • Degree in Human Resource Development / Business Administration or related
  • Must have Advanced Certificate in Training and Assessment (ACTA) and/or Diploma in Adult and Continuing Education (DACE)
  • Familiar with the administration of WSQ programmes and WSQ ATO and WSQ ATO-PEI
  • IT savvy and familiar with digitalized learning solutions

 

 

Please send your resume to: Ashley Neo / Valkyria Lim

Executive (Service Experience and Industry Engagement)

Responsibilities:

  • Service Excellence:
  • Plans, develops and executes Service Excellence strategies and programmes
  • Analyses customer service related data to draw insights for designing of effective service excellence policies and programmes
  • Support/implement targeted marketing campaigns to increase customer loyalty, retention and satisfaction

 

  • Industry engagement:
  • Work closely with sector agencies and industry partners on industry development/sensing
  • Track programmes’ progress updates and industry related information/statistics
  • Work with internal and external partners to support outreach
  • Provide timely administrative reports to the management

 

Requirements:

  • Diploma / Degree in any discipline, preferably with 2 years’ related experience in similar capacity
  • Familiar with the spectrum of marketing communications, from digital marketing to event planning and management.
  • Proficient(preferred) in marketing/social media  platforms like Wix, Google Ads, LinkedIn, Facebook and YouTube

 

 

Please send your resume to: Ashley Neo / Valkyria Lim

Property Officer

Responsibilities:

  • Carry out estate inspection, identify building defects and supervise maintenance and improvement works.
  • Attend to residents/tenants’ enquiries, monitor contractors’ performance and manage arrear cases.
  • Working with grassroot leaders on maintenance issues and to organize activities
  • Any ad hoc duties as assigned by the supervisor

Requirements:

  • Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Property Development/Real Estate Management or equivalent
  • Diploma in Building / Facilities Management / Real Estate Business / Intelligent building 
  • Non-Diploma holders are required to have at least 5 years experience in Facilities Management (minimally Nitec)
  • Entry-level candidate with relevant Diploma are welcome to apply
  • Able to work under pressure and willing to do overtime

Working Days:

  • 5 working days (with 1 half-day Saturday every 3 weeks)

 

 

Please send your resume to: Ashley Neo / Valkyria Lim

Lift Technicians

Responsibilities:

  • LIFT MAINTENANCE – Carry out lift testing, lift routing servicing, maintenance, night standby, replacement of lift parts and repair works. Attend to lift complaints.
  • LIFT INSPECTION/ LOAD TESTING – Carry out lift inspection, annual and 5 year load testing, attend to lift related complaints, checking and certification of part replace by lift companies, etc.

Requirements:

  • NITEC in Building /  Engineering or related
  • Able to use email/excel
  • Preferably with some work experience in repair and maintenance works
  • Possess motor-cycle license and with personal vehicle
  • Willing to perform overnight standby to attend to emergency calls 

Locations Available:

  • Islandwide

 

 

Please send your resume to: Ashley Neo / Valkyria Lim

Customer Service Officer (Operations Command Centre)

Responsibilities:

  • Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services
  • Respond to customers’ queries and concerns with the aim of achieving first call resolution satisfactorily
  • Depending on the projects assigned, candidates may be required to perform cross selling and upselling of products and services to existing customers and prospects

Requirements:

  • Minimally GCE ‘O’ Level / GCE ‘A’ Level certificate / NITEC graduate or equivalent
  • Able to communicate fluently in English and at least one other language to attend to non-English speaking customers
  • Prior experience in a call centre environment is preferred
  • Candidates with prior customer service experience in other businesses and operations may be considered as well
  • Possesses a customer service mind set and is able to empathise with customers and quickly grasp the issues they’re facing
  • Curious and excited by the challenge of solving both simple and difficult problems for customers

*Those keen on Part Time positions are welcome to apply as well

*Experienced candidate with experience to lead a team may be considered for a supervisor position

 

 

Please send your resume to: Ashley Neo / Valkyria Lim

Contracts Manager

Responsibilities:

  • Lead and guide the quantity surveying team in contracts administration to ensure quality and timeliness in delivery of their assigned tasks and responsibilities
  • Advise and resolve requests for equitable adjustment, contract disputes and contract claims
  • Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly
  • Oversee and manage main contract progress claim and subcontract payment
  • Work closely with the project team to ensure timely award of subcontractors and suppliers
  • Ensure timely finalization of main and subcontract
  • Verify contractor’s claims for variations and payments
  • Assess contractor’s performance

Requirements: 

  • Degree in Building/ Quantity Surveying / Structural & Civil Engineering / Building Management & Maintenance  / Electrical Engineering /  Construction Management
  • At least 2 years of working experience in maintenance contract 
  • Possess leadership attributes

 

 

Please send your resume to: Ashley Neo / Valkyria Lim

CAREER PROSPECTS & BENEFITS

 

We provide equal opportunities and ample training to our staff to enhance their knowledge and develop their skills in a safe and conducive working environment.

LEAVE

  • Annual leave
  • Marriage leave
  • Compassionate leave
  • Medical leave
  • Maternity leave
  • Paternity leave
  • Shared parental leave
  • Childcare leave

MEDICAL

  • Subsidised outpatient medical claim
  • Insurance coverage

REIMBURSEMENT

  • Holiday claim
  • Subsidised dental claim

We provide our staff with pro-family benefits, a conducive work environment, training opportunity, career advancement and an attractive remuneration package.

If you have any enquiry about your application, please contact:

 

Human Resources 

EM Services Pte Ltd 

201 Kim Tian Road 

#03-400 S160201 

Tel : 62788282

hr@emservices.com.sg

 

Only shortlisted candidates will be notified.