About Us

Getting It Right

Together

We believe that Estate Management is about sustaining complex living communities with heart and soul and we are only able to do by creating real partnerships with the communities that we support. More than just maintenance and engineering, we believe in building a sense of belonging and co-ownership for our vibrant living spaces.

Managing over 600,000 HDB residential units, 9,000 retail and shop units, 6,500 market and food centre stalls, and 400,000 vehicle parking lots, EM Services has established a strong track record in the management of townships and properties across Singapore.

A joint venture between the Housing & Development Board and Keppel Land Limited, EM Services came into existence in 1988 and today, is one of Singapore’s largest estate and property managers with a suite of services across residential, commercial, industrial and student accommodation.

EM SERVICES AT A GLANCE

Singapore’s First Township Management Company

30 Years Of Serving Community

Over 1,000 Staff And Employees

Market Leader In Township, Currently Managing Ten Of Singapore’s Sixteen Townships

DEAR PARTNERS

OF THE COMMUNITY,

As we celebrate our 30th Anniversary, we remember that at EM Services, we do more than just facility management, we pride ourselves on making our environments and communities better places for people to live, work, learn and play.

Our ethos of Getting It Right Together, is in recognition of the fact that what we do is only possible with the ongoing support of our customers, business partners, shareholders and above all, the tireless effort and passion of our exceptional team of employees.

Getting It Right, Together is about bringing heart into our communities; and I invite you to continue your journey with us as we foster and strengthen a shared sense of ownership and belonging in our communities and environments.

VISION

To be an outstanding Real Estate Management and Engineering Services company built on excellence in People, Service, Systems and Innovations.

MISSION

We Anticipate, Innovate and Participate to help create a great environment for all to Live, Work, Learn and Play.

SERVICE VALUES

Guiding everything that we do are three key values that distinguish not only our approach but also the way we serve our audiences. 

Professionalism
Integrity
Care

SERVICE EXCELLENCE JOURNEY

We build our reputation through service excellence and our professional teams are committed to taking care of all your needs and requirements. We believe in a Total Quality Assurance framework that ensures quality service to clients.

OUR PEOPLE 

Our Board of Directors

 

CHAIRMAN 

Mr Matthias Yao 

Members: 

Mr Mike Chan 

Mr Randy Lim 

Mr Lim Kei Hin 

 

Mr Tan Swee Yiow 

Mr Chua Soon Guan

Our Senior Management

 

Mr Tony Khoo
Chief Executive Officer

Mr Stephen Chan
Financial Controller

Mr Chew Eng Yaw
Head of Human Resources and Corporate Communications

Mr Andy Chew
Head of Business Development and Marketing

ACCOLADES

 

ISO 9001

We are proud to be the first real estate company in Singapore to receive the ISO 9001 certification for Property Management & Maintenance, Contracts Administration & Project Management and Engineering Services & Electrical Design in 1995.

 

SHARE GOLD Award

EM Services is presented the SHARE Gold Award by Community Chest for its outstanding contributions in support to the organisation. For more than 20 years, our company has participated in the SHARE programme organised by Community Chest. We hope to make a difference in the society by providing care and assistance to those who are in need.

 

bizSAFE Level Star

The Workplace Safety Health Council certifies EM Services has attained the bizSAFE Level Star. E M Services is committed to improving the workplace and keeping our employees safe and healthy. We believe workplace injuries can be prevented through education and good practices.

 

Singapore Green Building Services Certificate

EM Services believes in constantly exploring green initiatives, placing greater emphasis on the environmental impact of clients’ operations and product performance. As of January 2018, EM Services has been awarded the highest service classification of Singapore Green Building Services Certificate for the Energy Performance Contracting (EPC) for Lighting Retrofit by the Singapore Green Building Council.