Working with the nation’s town councils to create vibrant living spaces – a leader in Township Management, EM Services currently serves ten of Singapore’s sixteen Town Councils.
With 30 years of experience in managing Town Councils, EM Services has developed a deep expertise, understanding and relationship with the townships that we service.
As part of these communities and spaces, we bring human innovation to bear on all our services so that owners and tenants are able to co-create spaces which are efficient and effective. Leveraging technology and IT systems, we enhance both the systems & facilities management that we do, as well as the training of our staff and technicians in their specific roles and skillsets.
- GOfm is an integrated system designed specifically to support the strategic, tactical and operational goals of running a smart city/town, facilitating municipal services and building an infrastructure and property assets portfolio.
- Implementation of GOfm allows operation command centres to receive insightful data analytics that are reported as descriptive, diagnostic, predictive and prescriptive – making meaningful interpretations for problem solving and new initiative implementation. All maintenance works and resources are monitored with real-time updates from officers and contractors. Feedback from residents are captured and delegated to respective staff for follow-up action. With a macro view on officers’ location, GOfm allows for more efficient manpower and resource deployment.
EM Services prides itself as the market leader in township management in Singapore. As the managing agent of ten out of sixteen Town Councils, we embark on many aspects of township management to achieve a quality living environment with well-managed housing estates via an effective township management system.
Our Town Councils constantly innovate and launch initiatives to enhance quality living and address the needs of our residents with impeccable service rendered to create a positive environment for all to Live, Work, Learn and Play.
OUR TOWN COUNCILS
VALIDATION FROM THE COMMUNITIES WE SERVE
“I am extremely impressed by their service. They are true professionals with the right attitude.”
Resident from Jurong West
“My family and I greatly appreciate your team’s great effort and speedy service. They patiently combed through loads of rubbish and were able to locate the sneakers. I sincerely wish to give your team a round of applause for their kind assistance and patience!”
Resident from Woodlands Drive
“The lift is clean and it smells pleasant now. The town council is really efficient in responding to my feedback. I appreciate the dedication and extra mile the team took to make huge improvements to the cleanliness of my block.”
Resident from Tampines
The upkeep, maintenance and improvement of properties, estates and environments are ongoing challenges. Sustaining vibrant communities requires dedication, expertise and importantly, a deep understanding of how living spaces are used and evolved with time.
With a strong focus on systems, technology and innovation, we ensure that quality, timeliness and stringent safety standards are applied to the management of projects and the administration of contracts.
Our Contracts & Project Management services ensure that regardless of the scale of your endeavour, whether it is cyclical maintenance or large-scale upgrading and improvement works, your property or estate will be efficiently and professionally managed.